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IHBACH Rachid has a strong background in customer support, IT management, and team leadership. With experience in companies such as CinemaNext, EMOA, and Dell, IHBACH has honed their skills in handling customer escalations, managing SLAs, and overseeing team operations. Their expertise also extends to user administration, service desk analysis, and project management within the technology sector. Additionally, their role at Colores y Compuestos Plásticos MAROC and Société Générale Maroc showcases their ability to handle operational responsibilities, client relations, and project implementations effectively.