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Edward O'Keefe is an experienced Information Technology professional with a career spanning over two decades. Currently serving as Management Information Systems Manager at R.M. Chin & Associates, Inc. since January 2021, Edward previously held positions such as Information Technology Lead at CAREPlus and LAN Technician at MTI, where responsibilities included servicing the EPA Region 5. Prior roles featured remote support for hardware and software issues as a Level 2 Helpdesk Engineer at Sm@rt Technology Services and serving as a Service Desk Analyst for Chicago Public Schools. Early career experience includes AV Support Technician at HARRIS BANK/SALEM INC, Technician/Driver at ABCOM COMPUTER RENTALS, Computer Technician at the University of Illinois, and an IT Intern at Loyola University Medical Center. Edward's educational background includes studies at Wilbur Wright Jr College and the University of Illinois Urbana-Champaign.