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Caitlin C. is an experienced professional in communications and human operations, currently serving as an External Communications and Human Operations Specialist at Qwasar Silicon Valley since September 2022. Previous roles include Training Lead and Training Specialist at Papa, where significant improvements in learner performance and satisfaction ratings were achieved. Earlier career experience includes various positions at United Airlines, where Caitlin managed flight attendants and improved customer satisfaction and operational efficiency. Additional experience encompasses roles in marketing and customer service across diverse industries, along with a Bachelor's degree in Hospitality and Tourism Management from Western Carolina University.