萝莉乱伦

Toshiya Masukawa

CX Strategy Senior Manager at QVC Japan

Toshiya Masukawa currently serves as the CX Strategy Senior Manager and previously held the role of CX & Training Senior Manager at 株式会社QVCジャパン since July 2022. Prior to this position, Toshiya Masukawa spent over seven years at QVC as a Customer Experience Manager from April 2015 to July 2022. Toshiya Masukawa's educational background includes studies at 滝川 from 1985 to 1988.

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