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Audrey Thuillier is currently serving as Gestionnaire Litiges Sav at Quotatis since January 2023. Prior experience includes a significant tenure at Leroy Merlin from July 2008 to January 2023 as Coordinatrice Service pose, where responsibilities encompassed administrative management of client files, oversight of energy bonus and renovation files, coordination of a team of 60 artisans, invoice processing, recruitment of artisans, and supervision of product after-sales service and dispute resolutions. Additionally, Audrey managed disaster declarations, participated in site expertise, trained staff and artisans on technical aspects and new digital tools, and maintained oversight of the team's schedule and revenue. Earlier experience includes a role as Hôtesse d accueil at Castorama France from January 2005 to May 2008.