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Stephen K. is a Senior Product Support Analyst at Quorum Software, tasked with analyzing and recreating complex issues, troubleshooting with clients, and creating detailed documentation. Previously, Stephen worked as an Implementation Specialist at CollaborateMD, a Technical Support Analyst at Kelly Services, an Outbound Vacation Sales Advisor at Hilton Grand Vacations, a Benefits Operations Manager/Consultant at Aon Hewitt, a Claims Analyst/CSR at Blue Cross and Blue Shield of North Carolina, and a Franchise Owner at CleanNet USA Commercial Cleaning Services. Stephen holds a Bachelor of Science in Information Technology Software Engineering from the University of Phoenix.