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Jody Shannon is an accomplished operations leader with extensive experience in the banking and credit union sectors. Currently serving as Operations Manager at Quorum Federal Credit Union since July 2023, Jody previously held the role of Banking Operations Manager at BrightFi from March 2022 to August 2023. Prior experience includes significant roles at CommunityAmerica Credit Union, where Jody worked as Project Manager and Director of Account Operations, and at Dickinson Financial Corporation – Academy Bank as VP, Branch Support Manager. Additional positions include Director of Loan Servicing and Deposit Operations at CommunityAmerica Credit Union and Operations Manager at Commerce Bank. Jody's career began as Operations Supervisor at Mercantile Bank, highlighting a strong foundation in operational management spanning over three decades.