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Michael Bird is a seasoned professional with significant experience in customer success, sales, and digital advertising. Currently serving as a Senior Customer Success Manager at Qumulo since August 2019, Michael previously worked as a Sales Representative at Gravity Payments and held multiple roles at Moz, including Digital Advertiser & Video Production Manager. At Moz, responsibilities included managing an extensive annual media spend of $2M across various paid channels and creating the company's first growth and retention video strategies. Early career positions include technical support at Apple, video production volunteer work at KEXP, and a decade-long role at The Home Depot focused on customer service and special order assistance. Michael holds a Bachelor of Arts in Film & Media Studies from UC Santa Barbara and an Associate's degree in Transfer Studies from San Diego City College.