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Bianca K. is an experienced ServiceNow Technical Consultant currently employed at Quintica, where responsibilities include understanding customer business requirements, delivering high-quality ServiceNow implementations, and managing instance configurations. Previous roles at Quintica included positions as Associate Technical Consultant, Junior Technical Specialist, and Graduate Trainee, involving user acceptance testing and mentorship of interns. Prior experience includes roles in financial administration and bookkeeping at companies such as The Oil People (PTY) Ltd and Liberty Group South Africa, which involved managing debtors and creditors accounts, debt collection, and providing financial advice. Bianca K. holds a Bachelor of Commerce degree, achieved Summa Cum Laude, from the University of the Western Cape, along with a Business Management National Certificate and an ACCA Foundation in Accounting qualification.