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Fitzgerald Figueroa is a knowledgeable professional with extensive experience in the mortgage industry, currently serving as the Training and Technology Coordinator at Quintessential Mortgage Group since March 2022, where dynamic training sessions led to significant improvements in employee satisfaction and team productivity. Previous roles include Mortgage Loan Officer and various positions in loan processing and assistance at loanDepot, U.S. Bank, PNC, and Citizens Bank, where compliance and documentation accuracy were key responsibilities. Early career experience includes account executive duties in brand development and program coordination in educational settings, demonstrating versatility and a strong foundation in communication and organizational skills. Fitzgerald holds an A.A.S. in Education from the City University of New York-Bronx Community College.