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Kepner Norris has worked in a variety of roles in the technology and marketing industries. In 1997, they began their career as a Solutions Sales Architect at webMethods, Inc. (now Software AG). In 2003, they became Self Employed as a Strategic Advisor. In 2005, they became Chief Executive Officer of Quint, a B2B marketing agency. In 2006, they were Technology Lead and Editor at the International Forest Products Transport Association (IFPTA). In 2015, they became Technology Lead at TRADEMARK. In 2018, they became Interactive Design & Digital Marketing Strategy Partner at KTC Marketing & PR.

Kepner Norris attended Florida State University from 1991 to 1994 and earned a Bachelor of Science (BS) in Biochemistry. Kepner then attended The University of Georgia for Graduate Studies in Biochemistry. Finally, they attended New York University from 2004 to 2008 and earned a Masters in Humanities.