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Steve Hall is an experienced professional in complaints management and compliance, currently serving as Complaints Manager at Quilter since June 2019. Prior to this role, Steve held the position of Complaints Manager at Intrinsic Financial Services from April 2010 to June 2019, where extensive expertise in handling customer complaints was developed. Steve's career began as a Compliance Officer at Positive Solutions, from June 2008 to April 2010, establishing a strong foundation in regulatory compliance within the financial services sector.