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Shilpa Rao has had a varied career in the technology and education sectors. In 2021, they took up the role of Head - Academy at Quickwork, a no code, real-time, enterprise iPaaS. Prior to this, they were an Assistant Professor at the NEW HORIZON INSTITUTE OF TECHNOLOGY AND MANAGEMENT from 2014-2021. From 2006-2014, they were a Faculty at Shri Vile Parle Kelavani Mandals Usha Pravin Gandhi College of Management. From 2002-2006, they were a Faculty at Canara Engineering College. Her career began at Keystrokes Inc, where they were a Software Programmer from 2000-2002.

Shilpa Rao holds a Master of Engineering (MEng) degree in Electronics Engineering from KJ Somaiya College of Engineering, Vidyavihar and a Bachelor of Engineering (BE) degree in Instrumentation Technology from Sri Jayachamarajendra College Of Engineering.