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Ronald Van Veeren has a diverse work experience spanning over several companies and roles. Ronald is currently the Head of Customer Service at Quickline AG, where they have been working since 2019. Prior to this, they worked at Swisscom from 2009 to 2019, serving as a Transformation Manager and later as the Head of Service Desk IT. Before their time at Swisscom, Ronald was the Head of User Support at Helsana Versicherungen AG from 2003 to 2009. Additionally, they worked as a self-employed Anwendertrainer für Siebel CRM from 2002 to 2003. Ronald's earliest role was at Capgemini, where they worked from 1997 to 2002. During their time at Capgemini, they served as a Business Consultant CRM, Training Programme Coordinator, and Analyst.

Ronald Van Veeren holds a degree of Lic. Oec. from the University of Amsterdam. The field of study for this degree is not specified. Ronald has also obtained the certification of ITIL Expert from AXELOS Global Best Practice, but the specific month and year of obtaining this certification are not provided.