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Folashade Akosile is an accomplished HR and Customer Service Manager at MTN/Moonwalker since July 2008, notable for increasing the customer base by 70% through targeted training programs. Folashade has a diverse background, having previously served as Team Lead at MTN, where effective communication and transaction reconciliation were key responsibilities. Prior experience includes roles as a Customer Service Representative at MTN/Moonwalker Connect Limited, Administrative Personnel at HP ENERGY LTD, and Script Writer at MITV/STAR FM. Folashade holds a Bachelor of Arts in English from the University of Maiduguri and a National Diploma in Mass Communication from Federal Polytechnic Kaduna.