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Balraj Singh Grewal is an experienced IT professional with over 7 years of expertise in the portal and Single Sign-On domain, currently serving as AVP DevOps at QuickLaunch since June 2016 and as Technical Support Manager at CampusEAI India Pvt Ltd since April 2012. With a B. Tech in Information Technology, Grewal has a strong background in project discovery, implementation, administration, and training, as well as specialization in Liferay Portal and related technologies. Previous roles include Shift Lead and Senior Support Engineer, where responsibilities included ensuring adherence to SLAs, resolving support tickets, tuning servers, leading project migrations, and providing guidance to engineering teams. Early career experience as an Implementation Engineer and NOC Engineer at CampusEAI involved server configuration, installation of Liferay, and proactive monitoring to maintain service availability.