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Nikoleta Yancheva has experience in various roles such as Sales Operations Analyst, Collections Specialist, Invoice Exceptions Associate, Tutor, and Assistant for Key Clients. They have worked at companies like Questers, Paysafe Group, Cargill, Studentenwerk Düsseldorf, and Competence Call Center. Nikoleta has a Bachelor of Arts in International Relations and Social Sciences and a Bachelor of Applied Science in International Taxation and Law. Currently, they are pursuing a certificate in Agile Essentials with Scrum from Software University.