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Terry McAnally has a diverse work experience in IT support roles. Terry currently works as an IT Support Specialist at Quench USA, Inc. Terry'sprevious role was as an IT Desktop Administrator at The Hill at Whitemarsh, where they provided exclusive support to C Suite, nursing, and dining staff at a luxury retirement community. Prior to that, Terry worked as a Support Engineer at Radian Mortgage Insurance Inc., where they managed IT for a large user base, both on-site and remote. Terry also has experience as an Upgrade Technician at MADLYN AND LEONARD ABRAMSON CENTER FOR JEWISH LIFE, where they upgraded computers and resolved hardware issues. Terry's early experience includes working as a Level 3 Windows Desktop Support at Northrop Grumman.

Terry McAnally obtained a Bachelor's degree in Business Administration and Management, General from Delaware Valley University, completing the program in 1996. Prior to that, from 1990 to 1992, Terry earned an Associate's degree in Hardware Repair from CHI Institute-Philadelphia, specializing in Computer Technology/Computer Systems Technology. Additionally, Terry received the ITIL Master Qualification from the ITIL Foundation Certification Training Level in January 2022.