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Tom Pan is an experienced Salesforce Administrator with a strong background in integrating third-party applications and customizing Salesforce solutions to meet business needs. Currently employed at Queens Community House since March 2023, Tom previously held roles as a Salesforce Administrator at Easy Hundred Inc. and as a Customer Success Engineer, where Tom contributed to a 25% increase in sales revenue. With additional experience as a Product Support Engineer and Application Engineer, notable accomplishments include issuing mobile healthcare solutions and establishing training procedures to enhance deployment efficiency. Tom holds degrees in Electrical and Electronics Engineering from Simon Fraser University and Salesforce Administrator certifications from Trailhead by Salesforce, alongside ongoing education through DataCamp.