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James Fishwick has over a decade of experience in technical management and customer support roles across various companies. Currently serving as Regional Service Desk & Technical Manager at QuantumIT since September 2020, James has previously held positions such as Service Desk Team Lead at IT Support 365 Ltd and Network Engineer at EvolveODM. Earlier experience includes First Line Support at Vodafone Global Enterprise and Technical Manager at Dixons Carphone, where James excelled in meeting sales targets and maximizing profits. James also has a background as a Regional Manager at Amazon, focusing on high-pressure sales and operational efficiency. James completed education at Derby High School from 2000 to 2005.