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Jim Vaughan is an experienced professional in strategic service operations, currently serving as Senior Director of Strategic Service Operations at Quantum since August 2006, where responsibilities include driving growth in subscription sales and sustaining service profitability. Previously, Jim held various leadership roles, including Vice President of Global Services at Quantum and Advanced Digital Information Corporation, overseeing customer care and service management. Additional experience includes key positions at Advanced Digital Information Corporation, Mass Optical Storage Technologies, and Nakamichi Corporation, where responsibilities encompassed finance, operations, and customer support on a global scale. Jim holds a Bachelor's Degree in Finance and Accounting from California State University-Long Beach.