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William Smith is a seasoned professional with extensive experience in unified communications, engineering, and technology architecture across multiple industries. Currently serving as Manager of Unified Communications at Quantum Health since April 2023, William oversees the implementation of advanced communication technologies. Previously, William held various roles at Avaya from 2017 to 2022, including Solutions Consultant and Sales Engineer, where engagement with clients focused on personalized collaboration experiences and cloud migration strategies. Prior experience includes leadership positions at United Airlines and Continental Airlines, where strategic technology direction and innovative solutions were prioritized. Early career roles include engineering and technical positions at Electronic Data Systems, Cisco Systems, Weatherford International, Vitel Communications, and the United States Navy, highlighting a strong foundation in telecommunications and systems engineering. William's educational qualifications include studies at Lone Star College, the University of Houston, and U.S. Navy Technical Schools.