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Vesela Mihaylova-Bodo currently serves as Team Lead for Customer Success (EMEA) at Quantive (formerly Gtmhub), having previously held roles including Enterprise Customer Success Manager and Customer Success Manager since December 2019. Prior experience includes a six-year tenure at William Hill, where Vesela functioned as Shift Lead/Subject Matter Expert and Customer Support Agent. In these roles, responsibilities involved handling customer escalations, conducting training sessions, analyzing performance data, and providing front-line support in French. Vesela holds a Bachelor's degree in International Economics and Management from the University of Lille 1 Sciences and Technology and a Bachelor's degree in Business Administration and Management from Sofia University St. Kliment Ohridski.