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Maria Ruiz is an experienced aviation professional currently working as a Ramp Agent at Southwest Airlines since April 2022, based in Sarasota, FL. Prior to this role, Maria held positions at Quantem Aviation Services as a Cargo Ramp Agent and Baggage Ramp Agent since June 2019, overseeing ground operations for UPS and various international airlines. Previous experience includes serving as a Sales Associate at VICTORIA'S SECRET'S, and as a Baggage Ramp Agent with Global Aviation/WGA Navstar, where contributions included team collaboration on ground operations for domestic and international flights. Maria began a career in aviation as a Ramp Agent for Swissport Sausa International Ltd, focusing on flight planning for baggage and cargo. Earlier, Maria also worked as a Housekeeper at the Walt Disney World® Resort, enhancing guest experiences. Educationally, Maria holds a Diploma of Education in Customer Service Support from Escuela de Exámenes Libres.