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Jessica Donley has a solid work experience in various roles related to customer success, nonprofit organization management, asset management, and property management. Jessica is currently working as the Head of Customer Success at Quandary Consulting Group since August 2021. Prior to that, they founded and served as an officer at J|B Box- Just Breathe Inc. Nonprofit Organization starting from October 2018. Jessica also worked as an Asset Manager at RIO Real Estate from May 2015 until August 2021, and as a Property Manager at Monroe Group Ltd. from October 2012 to May 2015. Before that, they had experience as an Asset Manager at Woodhaven Management from October 2010 to November 2012, as an Assistant Property Manager at Greystar from October 2008 to September 2010, and as an Assistant Property Manager at Riverstone Residential Group from September 2007 to October 2009.

Jessica Donley holds a Bachelor's degree from Metropolitan State University of Denver. In addition, they obtained several certifications, including Agile Foundations, What Is Scrum?, and Project Management Skills for Leaders, from LinkedIn in 2023.