Lucas Toledo is a Digital Product Manager at Qualicorp since April 2023, focusing on digital transformation strategies and stakeholder management. Prior to this, Lucas held various roles at Vivo (Telefônica Brasil) from October 2017 to April 2023, including Product Owner for Digital Experience, where responsibilities encompassed enhancing customer interaction with digital services through the Vivo app. Additional roles included Innovation and Channel Strategy Consultant, analyzing global market trends to drive technology solutions, and a trainee position in Cognitive Service and Innovation, contributing to the creation of an award-winning Bot Training Center. Lucas holds an MBA in Digital Business Management from ESPM and has studied at UFOP, UC Irvine, and University at Buffalo.
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