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Jeff Oxley is an experienced IT professional currently working as an IT Systems Administrator 2 at Qualia since June 2021, following a role as Lead Technical Support Engineer at Resware. With extensive experience in technical support and systems administration, Jeff has been responsible for maintaining upgrade processes, troubleshooting, and providing training for teams while serving as the main technical contact for clients. Prior positions include Systems Engineer at A.N.E. Solutions, where Jeff managed infrastructures for multiple clients, and various technical roles at Level 3 Communications and tw telecom, encompassing project management and desktop support. Jeff holds a Bachelor's degree in Computer Information Systems from Metropolitan State University of Denver.