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Amin Beji is a skilled customer care professional currently employed at Qover since June 2021, where expertise in customer support is demonstrated. Previously served as an administrative assistant at CHU Brugmann from June 2020 to January 2021, managing patient records, appointments, and providing administrative support to the healthcare team. Prior experience includes a role as a quality analyst at Orange from December 2016 to February 2020, focusing on technical and customer impact analysis to enhance performance and reduce churn rates, as well as serving as a customer service representative to manage service requests effectively.