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Susanna Minasyan has a diverse work experience in product design and user experience. Starting from 2023, they have been working as a Product Design Lead at QLess, Inc. Previously, from 2020 to 2023, Susanna worked as the Lead Product Designer at Podcastle Inc., where they were responsible for setting up design processes and defining the product strategy. Prior to that, they worked as a Senior UX Designer at Adobe Workfront from 2015 to 2020, where they handled the whole design cycle and communicated with stakeholders. Susanna also has experience as a Senior Web Designer at Sourcio from 2013 to 2015 and as a Lead UI/UX Designer at Bitlismen from 2010 to 2015. Susanna started their career as a Web Programmer and Operator at YSUAC in 2008.

Susanna Minasyan completed their high school education at Quantum College from 2002 to 2005. Susanna then pursued a Bachelor's degree in Multimedia Programming and Design at European Regional Academy, graduating in 2009. Susanna furthered their education at the same institution, obtaining a Master's degree in Multimedia Programming and Design from 2009 to 2011.