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Philip Serros currently serves as an iPERMS/Records Tech at Quality Innovation, Inc. since January 2020. Prior experience includes nearly 18 years in the U.S. Army, where Philip held roles as a Transitioning Veteran and Career Counselor, emphasizing personnel retention, customer satisfaction, quality control in data management, timely bonus payments, record keeping, and compliance with HIPAA regulations. Philip received commendable ratings during higher headquarters’ retention program inspections. Education includes attendance at Indiana University Bloomington from 1995 to 1996.