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Benoît Cormier is an experienced professional in customer service and sales, currently serving as Assistant commercial ADV at Groupe Qérys since February 2020, where responsibilities include managing return merchandise requests and customer disputes. Prior roles include agent service après vente at STEF, handling client inquiries and delivery returns, and multiple positions at UPS from July 2012 to May 2019, where Benoît managed requests from privileged clients and executed sales strategies as an Inside Sales Executive. Early career experience includes business development at ITycom and sales responsibilities at RPO Partner. Benoît holds a Master's degree in Commerce et Communication from Université Blaise Pascal and a Bachelor's degree in Commerce International from Pôle Universitaire de Vichy Val d'Allier.