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Janna Dahlberg is an IT Professional currently serving as an Onsite Technician at QD Sverige AB, with responsibilities including technical support for clients such as Arlanda Express. Previously held roles include Major Incident Manager and Service Desk Technician, providing remote and onsite technical support for various organizations such as Cirio Advokatbyrå AB. Janna's diverse experience encompasses positions in customer service and technical support at notable companies like Apple and Xerox, as well as roles at Filmstaden in both technical and customer service capacities. Janna holds a degree as an IT-infrastrukturspecialist from Nackademin.