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Jill Cappadoro has a strong background in transportation and marketing, with extensive experience in the public transit sector. Jill began their career as the Director of Marketing and Customer Relations at Pinellas Suncoast Transit Authority (PSTA) in 1987, where they led marketing and public relations efforts to increase ridership. During their 11 years at PSTA, they improved customer service centers and collaborated with government agencies and businesses to enhance the passenger experience.

In 1998, Cappadoro joined Hillsborough Area Regional Transit Authority (HART) as the Director of Marketing & Communications. Jill played a vital role in promoting HART's services through marketing strategies, public meetings, and interdepartmental coordination for new transit services. Jill also oversaw public involvement initiatives for bus rapid transit and alternatives analysis projects.

Cappadoro then joined Quest Corporation of America, Inc. in 2009 as the Senior Vice President. In this role, they focused on expanding client opportunities and leading the aviation, transit, and transportation team. Jill also served as the statewide program manager for workforce development contracts, collaborating closely with the Florida Department of Transportation.

Overall, Jill Cappadoro brings a wealth of experience in transportation marketing, public relations, and customer relations to their roles.

Jill Cappadoro's education history includes attending Leadership Tampa - Class of '04! Although no specific degree or field of study is mentioned for this program. they later pursued a degree in Mass Communications at the University of South Florida. Their focus of study within Mass Communications was in Public Relations, Advertising, and Marketing. Additionally, Jill obtained a Certification in Diversity, Equity and Inclusion in the Workplace from USF Corporate Training and Professional Education in May 2021.