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Pamela Paison is an experienced professional in the insurance industry, currently serving as Lead Business Analyst at QBE North America since April 2008, after progressing from the role of Business Systems Analyst. Prior experience includes positions as Business Analyst and Personal Auto Insurance Department Manager at North Pointe Insurance Company between 1996 and 2008, and Customer Service Representative at Elliot and Sons Insurance Agency from 1994 to 1996. Pamela Paison holds a Certificate in SAFe Ways of Working from Scaled Agile, Inc. and an Associate's Degree in General Insurance from The Institutes. Additionally, Pamela Paison earned an Associate degree in Interior Design from Henry Ford College and is a Certified Scrum Master with Scrum Alliance.