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Precious Felia Chapfiwa is a seasoned professional currently serving as a Senior Hostess in AMS operations at Qatar Airways since September 2021. Prior experience includes roles as Customer Service Team Lead and Customer Happiness Optimizer at Kitopi from March 2019 to October 2020, and as Pre-Opening Outlet Supervisor at Mövenpick Hotels & Resorts from September 2018 to June 2019. Previous positions also include Shift Team Lead and Hostess at Media One Hotel from December 2015 to September 2018, and Administrative Assistant roles at Dislogic Management Services and POP-UP College Limited from January 2014 to December 2013. Precious holds a Doctor of Public Health from UC Berkeley and has completed a Bachelor's degree in Health Services from the University of South Africa, alongside obtaining a NEBOSH certification in Occupational Safety and Health Technology.