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Charles Bouvot is a Senior CS Specialist at Qasa, where Charles analyzes rental management operations and legal environments. Charles also created and implemented top-notch French customer support based on the Scandinavian model. With experience as a Co-Founder and Event Manager at WestSound, as well as roles in fraud/AML analysis, loyalty advising, and customer service management, Charles has a strong background in customer relations and management. Charles has a degree in Commercial Development and Negotiation and Client Relations.