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Carlota M. has a diverse range of work experience in customer service and office management. Carlota started their career at Allianz Insurance as a Junior Claims Consultant before moving on to Vodafone as a Corporate Support Officer. Carlota then joined Apple as an Apple Care Advisor before transitioning to Booking.com as a Customer Service Executive. After that, Carlota worked as a Client Services Officer at Groupe Henner. Carlota is currently working at Qardio, Inc., where they have held various roles including Back Office Manager and Senior Customer Experience Associate. Carlota has been with Qardio, Inc. since 2017.

Carlota M. attended the Faculdade de Direito da Universidade de Lisboa, where they pursued and completed their Bachelor's degree in International Law and Legal Studies. The duration of their studies at this institution is not specified.