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Ru B. is an accomplished CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in managing complex CRM Dynamics projects through the entire project life cycle, utilizing tools such as Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI focused on data visualization and natural language processing, and a role as an ecommerce Business Analyst for PetsGlory where market analysis and strategic marketing recommendations were developed. Ru also contributed as a Volunteer External Communications Manager at Project Management Without Borders, overseeing marketing strategies and leading a team in digital communications. A business analyst at Pactic Media Concepts Pvt Ltd facilitated data-driven marketing campaigns and project support. Ru holds a Master’s degree in Management Information Systems from the University of Colorado Denver, earned in 2019.