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Peaches Chiapoco is a Senior Business Analyst specializing in Robotic Process Automation at Qantas since July 2004, where expertise in Blue Prism has enabled rapid delivery of automated processes and mentoring of colleagues on best practices. Key responsibilities include solution design oversight, automation opportunity identification, process documentation, and problem-solving for automation issues. Previous roles include International Consultant at Qantas, where fare calculations and deadline management were primary tasks, and Group Administrator/PA at KPMG. Peaches Chiapoco started a career in foreign exchange at American Express Travel Services, following education at Wentworth Commercial College with a Certificate in Fares & Ticketing. Skills encompass leadership, analytical abilities, strategic planning, and effective communication.