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Tom Allen is a seasoned professional in customer service and logistics management, currently serving as the Customer Service and Logistics Manager at Qal-Tek Associates since June 2023. Previously, Tom worked at CenturyLink for 17 years, where roles included Customer Service Manager for Customer Retention, Sales Manager I, and Sales and Service Consultant, demonstrating expertise in managing teams, customer consultancy, and sales strategies. Tom’s career also includes a position as Business Development Coordinator at Tele-Servicing Innovations, focusing on client acquisition from Fortune 500 and Fortune 1000 corporations. Tom's educational background includes studies at Idaho State University from 2002 to 2004.