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Farouk Assad is a seasoned professional in technical writing and project management, currently serving as the Technical Writing Manager at QAD since July 2022, after holding senior technical writing roles at ITJuana and Dexcom. With experience overseeing software engineering and technical documentation, Farouk has previously managed a SaaS portfolio at Thermo Fisher Scientific and has a strong background in SEO and content writing from work at Connempathy. Academic qualifications include a Master's degree in History and a Master's degree in Education, alongside additional degrees in Communication and Computer Science. Farouk's diverse experience encompasses project management, documentation engineering, and historical research, making him well-versed in technical communication across various industries.