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Jackie Hewett is an experienced professional in project management and training, currently serving as Capability Lead PPM at QA Ltd since July 2022, where responsibilities include delivering qualifications in PRINCE2, PRINCE2 Agile, Change Management, AgilePM, and MSP. Previously, Jackie was Lead Trainer and Operations Director at Balance Global from July 2009 to June 2022, overseeing training quality and serving as lead trainer for various methodologies. Additional experience includes freelance roles as Project Manager at Clarety Consulting and as a Freelance Consultant at Liverpool Victoria, as well as business analysis and project management positions at Limit and Lloyd's of London. Jackie's career began at Aviva, focusing on business analysis across multiple departments. Educationally, Jackie is a graduate of the Institute of Personnel and Development and has completed coursework at Balance Global ATO.