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Cassondra Haccius is an accomplished Customer Success Manager currently at QA Wolf, with significant prior experience in managing customer success initiatives at LiveCA LLP, where strategic team evolution and process refinement were key achievements. In addition to current participation in the Monday Girl cohort, Cassondra has held various roles that include Instructional Designer at Bluedrop Training & Simulation and People Manager at TourRadar, demonstrating expertise in team development, training program design, and client engagement. With a Bachelor's degree from the University of Toronto Mississauga and a background in the hospitality industry, Cassondra merges operational acumen with a passion for inclusive team environments and innovative solutions, fostering high levels of workplace satisfaction and client success.