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Shuai Zhong has a diverse background in various roles across different companies. Shuai'smost recent work experience includes roles at Q4, where they served as Senior Director of Product Operations, Senior Director of Product Management, Data and Platform, and Senior Director of Strategic Initiatives. Prior to that, they worked at Rubikloud Technologies as the Senior Director of Client Solutions, Delivery and Engagement. Shuai also co-founded Sleeplify and had a role as an Instructor of Business Strategy at Shanghai University of International Business and Economics. Shuai started their career at IBM Global Business Services as a Project Manager and Business Analyst, and later worked as a WebSphere Commerce Support Analyst at IBM. Shuai also had positions at Deloitte, where they were an Innovation Pipeline Manager and Senior Consultant in Strategy and Operations. Throughout their career, they have gained experience in areas such as product management, strategy, operations, innovation, and client solutions.

Shuai Zhong has a diverse educational background. Shuai obtained their Master of Business Administration (MBA) degree with a Certificate in Entrepreneurship from the Ivey Business School at Western University in 2010-2011. Prior to that, they pursued a PMP Certification in Project Management from the Project Management Institute in 2008-2009. Additionally, Shuai Zhong holds a degree in Engineering from Queen's University, where they specialized in Electrical Engineering (Telecommunications) from 2001 to 2006. Furthermore, they obtained the Project Management Professional (PMP) certification from the Project Management Institute in April 2008.