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Shannon Richards, AINS, is a Customer Experience Manager and Claims/Associate Account Manager at Pyramid Insurance Centre, Ltd. Shannon also has experience as a Licensed Resident Producer and Sahm. Previously, Shannon worked as a Member Services Specialist at Verizon Wireless World and as a Licensed Sales Producer at DTRIC Insurance Company, Limited. Shannon holds a Bachelor's degree in Criminal Justice and Corrections from the University of Argosy. Shannon is currently seeking opportunities for career advancement.