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As Chief Operating Officer, Rich Thomas manages IT Staffing sales, delivery and operations across Pyramid Consulting. Rich comes to Pyramid with over 20 years’ experience as a General Manager and Sales Leader with expertise and demonstrated success leading local, regional and national operations. Rich is a metrics driven, accountability-focused operations leader with expertise developing effective marketing strategies and strategic selling techniques while increasing revenue and gross profit in intensely competitive environments. An accomplished executive who can attract, recruit, and build high performing sales, recruiting and operations teams for industry leading professional staffing and solutions companies. Ethical and trustworthy with a tireless work ethic and deep commitment to growing people. Rich is customer focused, always listening carefully to the client, understanding and evaluating client business agendas, and customizing solutions to establish credibility and trust.