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Francesca Cook is a Customer Success Manager at Pyramid Analytics since September 2023, where the focus is on a user-friendly, AI-guided business and decision intelligence platform. Prior to this role, Francesca served as a Business Consultant at Rosslyn from April 2022 to September 2023, specializing in procurement data analytics and management, and was instrumental in implementing PRINCE2 methodologies for onboarding processes. Francesca began a career in consulting as a Junior Business Consultant at Barclaycard, where account management involved overseeing a substantial client portfolio. Earlier experience includes a position as a Consumer Sales Representative at Gilt Edged Promotions, focusing on customer service. Francesca holds a degree in Politics and International Relations from the University of Nottingham.