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Jennifer Kovach began their work experience in 2004 as an Assistant Art Director at Meredith. Jennifer then worked as a Consulting Art Director at Rolling Stone from 2008 to 2011. In 2012, they became the Managing Art Director, Digital at Entertainment Weekly, a position they held until 2015. From 2015 to 2017, Jennifer worked as a Consulting Design Director at Century 21 Department Stores. Currently, they are the Senior Director, Product, Digital + Creative at PWX Solutions, a PubWorX Company, a position they have held since 2017.

Jennifer Kovach holds a Bachelor of Fine Arts (B.F.A.) degree in Graphic Design from Iowa State University. In addition, they have obtained several certifications in UX Design. These include the Google UX Design Professional Certificate, Google UX Design Specialization, Build Wireframes and Low-Fidelity Prototypes, Conduct UX Research and Test Early Concepts, Create High-Fidelity Designs and Prototypes in Figma, Foundations of User Experience (UX) Design, Responsive Web Design in Adobe XD, and Start the UX Design Process: Empathize, Define, and Ideate. These certifications were obtained from Coursera in 2022, with the most recent completed in February.