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Sophie Lundberg is a Senior Associate in Risk Assurance at PwC Sverige, a position held since August 2021, after serving as an Associate in the same department. Prior experience includes a role as a Customer Service Representative at Academic Work for NetOnNet, where direct customer interaction via phone, email, and chat honed problem-solving skills. Sophie also worked as a Customer Service Representative at NetOnNet and as a Store Employee at Willys, gaining extensive experience in customer handling and sales. Academically, Sophie Lundberg earned a Master of Philosophy in Informatics and a Bachelor's degree in Informatics from the University of Borås, following a high school diploma in Business Economics.