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Illya Granger has more than 20 years’ experience building and leading organizations focused on service delivery and operational excellence. He started his career with Paychex in the world of Human Resource Services, including Section 125, Health Benefits and Retirement Services. During his time with Paychex he lead several large organizations across the enterprise, including a hybrid service and technology team focused on large scale HCM migrations. In May 2019 he joined Calero-MDSL as Vice President and General Manager. He lead a key business unit servicing some of the largest global companies in the world. Illya’s experience and results leading large multi-service organizations positions him well to help PuzzleHR’s mission. As Vice President of Service Operation, he is focused on building a top tier service culture designed to help Puzzle’s customer transcend their Human Resources progams.